FAQ

1 . Preamble

The following terms and conditions govern the contractual relationship between seller and customer expertstamp.com.

2 . Contract

By clicking the “Buy” button, enter a binding offer to conclude a sales contract. We will send you an e-mail confirming your purchase and the information about the Final Price.

3 . Terms of payment

3.1. Payment – via PayPal

3.2. All payments higher than $ 1,000 are made by bank transfer, Western Union, MoneyGram etc.

3.3. All prices are final prices in U.S. dollars, including tax.

3.4. Payment must be made within 5 days after receipt of our invoice.

4 . Shipping and handling

4.1. We ship within 1-3 days after confirmed receipt of the payment to the shipping address of the buyer.

4.2. The shipping – by registered mail only.

4.3. Delivery can take from 21 to 28 days.

4.4. Items whose value is greater than $ 1,000 will be sent only by registered and insured letter.

4.5. In case of loss or provable damage of the shipment and the content we will purchase back the full price.

5 . Shippingcosts

5.1. in Bulgaria – 2 $

5.2. to Europe – 5 $ (50 grams)

5.3. to USA – $ 6 (50 grams)

Outside Bulgaria orders under 10$ were shipped via normal mail – the cost of shipping is 1.50$. We are not responsible for any items lost or stolen in shipment that are not insured.

We will be happy to combine multiple lots into one shipment.

For more articles or items of higher value, the price is correspondingly higher.

6 . Cancellation and Return Policy, Exchange

6.1. If the article does not match with the description, scans, the buyer can return it within 7 days after receipt of the shipment.

6.2. The shipping costs must be paid by the buyer.

6.3. The article must be sent only via registered letter.

6.4. The article can also be exchanged after agreement with the seller – all related details will be discussed.